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Five short, friendly guides for your business. Choose the one that suits you, and keep it.

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What's inside each free guide

Written by the team at LoudReach Agency for small business owners. Each guide is short and practical, so you can read it in one sitting and try an idea the same day.

Reviews

7 Ways to Get More Great Reviews

Ask at the right moment, make leaving a review a one-minute job, and say thank you in a way that keeps reviews coming. A gentle way to collect more Google reviews without feeling pushy.

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Enquiries

7 Ways to Never Miss an Enquiry

When a call goes unanswered, many people simply try the next business. Learn how to reply within minutes, cover after-hours messages and keep a short list of who is waiting.

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Customers and referrals

9 Ways to Get More Customers and More Referrals

Reply while people are still interested, follow up more than once, keep every lead in one place and ask for referrals simply and kindly. Plus a simple way to thank the people who send work your way.

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Past customers

7 Ways to Win Back Past Customers

People who already know and trust you are often easier to win than brand new ones. Sort your list, send a low-key check-in and make it easy to reply, with no pressure and no hard sell.

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Save time

7 Ways to Save Hours on Admin Every Week

Spot the jobs that eat up your week, then hand them to message templates, automatic reminders and tools that work together. Less chasing, fewer tools to juggle and more time for your customers.

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Not sure?

Start with what costs you the most

Choose the guide that matches the part of your business that takes the most time or loses the most customers. If you'd like a hand, book a free 30-minute lead system review. We'll look at how enquiries reach you today and which ideas would help most, with no obligation.

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Questions small business owners ask

Quick answers to the things we hear most. Each guide goes into more detail.

How can I get more reviews for my business?

Ask soon after a job goes well, while the good feeling is fresh. Send a direct link so leaving a review takes under a minute, keep your message short and warm, and thank everyone who writes one. Making the request part of every job, rather than something you remember now and then, is what builds reviews steadily. Our reviews guide walks through all seven ways.

How do I reach out to past customers and win them back?

Start with one simple list of past customers and old enquiries, grouped by how long it has been since you spoke. Then get back in touch with a short, friendly check-in and no hard sell. Remind them how you helped, make it easy to reply, and follow up once before letting it rest. Our past customers guide shows you how.

How can I save time on admin in my business?

Write down the jobs you repeat every week, then hand them over. Message templates handle common replies, automatic reminders chase appointments, quotes and unpaid invoices, and an instant first reply greets every new enquiry. Batch what is left into two short slots a day. Our admin guide covers all seven ways.

How can a small business save money on software and tools?

List every tool you pay for and check whether fewer could do the same job. Many small businesses pay for separate apps for messages, bookings, reminders and contact lists, when one system can bring them together and take care of the follow-up. You can see how LoudReach's lead system is priced on our pricing page.

What makes follow-up software effective for a small business?

Effective software does the follow-up for you. Look for an instant reply to new enquiries, a text back after a missed call, reminders, review requests and every conversation in one inbox, all simple enough that you and your team will really use it. If you'd like help weighing it up, we offer a free 30-minute lead system review with no obligation.

How do I make sure I never miss an enquiry?

Make it easy to reach you by phone, text and online, then set up an automatic text for missed calls and after-hours messages so everyone hears back within minutes. Check every place enquiries can land, and keep a short list of anyone still waiting for a reply. Our enquiries guide shows you how.

How can I get more customers through referrals?

Ask happy customers simply and kindly, and give them an easy way to pass on your link or number. Thank anyone who refers someone with a personal message the same day. Our 9 Ways guide includes a short line you can use to ask, plus ideas for following up on every lead.

Are the guides really free?

Yes. Choose the guide you'd like and add your details to get it. There's no cost, no card details and no obligation, and the guide is yours to keep.